Privacy Policy

1. Introduction

At Espace Parvis (“we,” “us,” “our,” or the “Company”), we place a high priority on your privacy and the protection of your data. This Privacy Policy (the “Policy”) describes our privacy practices regarding the activities described below. In accordance with your rights, we inform you of how we collect, store, access, and otherwise process personal information. In this Policy, personal data (“Personal Data”) refers to any information that, alone or in combination with other available information, can identify an individual.

The Espace Parvis offices are located at 5121 Wellington Street, H4G 1Y2, Montreal.
We are committed to protecting your privacy in accordance with the highest standards of privacy regulation. As such, we comply with the obligations set forth in the following regulations:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, Quebec Act 25, Scope
  • This policy applies to Espace Parvis’s websites, domains, applications, services, and products.

Portée

This policy applies to Espace Parvis’s websites, domains, applications, services, and products. This policy does not apply to third-party applications, websites, products, services, or platforms that may be accessed via links—whether or not provided by us—that we may provide to you. These sites are owned and operated independently of us, and they have their own separate privacy and data collection practices. Any personal data you provide to these sites will be governed by the third party’s own privacy policy. We cannot accept responsibility for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of these sites.

Treatment activities

This policy applies when you interact with us by performing any of the following actions:

  • Use our app and services as an authorized user
  • Visit one of our websites that links to this privacy statement

2. Personal information we collect

When you make a purchase, or attempt to make a purchase, we collect the following types of personal data:

  • Account information such as your name, email address, and password
  • Payment information such as your billing address, phone number, credit card, debit card, or any other payment method

We collect personal data from the following sources:

You may provide us with your account information, payment information, financial information, demographic data, purchase information, content, comments, and product information by filling out forms, using our products or services, entering information online, or communicating with us by mail, phone, email, or other means. This includes personal data you provide, for example, when you:

  • Create an account or purchase products on our website;
  • Use our products or services;
  • Create content through our products or services;
  • Express an interest in our products or services;
  • Download software and/or our mobile app;
  • Subscribe to our newsletter;
  • Complete a voluntary market research survey;
  • Contact us with an inquiry or to report an issue (by phone, email, social media, or messaging service);
  • When you log in to our website via social media;

If you provide us or our service providers with personal data relating to other individuals, you represent that you have the authority to do so and acknowledge that such data will be used in accordance with this Policy. If you believe that your personal data has been provided to us inappropriately, or to otherwise exercise your rights regarding your personal data, please contact us using the information provided in the “Contact Us” section below.

Device and usage data

When you visit the Espace Parvis website, we automatically collect and store information about your visit using browser cookies (files we send to your computer) or similar technology. You can set your browser to refuse all cookies or to notify you when a cookie is being sent. The help function in most browsers will provide information on how to accept cookies, disable them, or be notified when a new cookie is received. If you do not accept cookies, you may not be able to use certain features of our service, and we recommend that you keep them enabled.

Data we collect from third parties

We may receive your personal data from third parties such as companies subscribing to Espace Parvis services, partners, and other sources. This personal data is not collected by us but by a third party and is subject to the separate privacy and data collection policies of the relevant third party. We have no control over or influence on how your personal data is processed by third parties. As always, you have the right to review and correct this information. If you have any questions, you should first contact the relevant third party to obtain further information about your personal data. If that third party does not respond to your request, you may contact the Espace Parvis Data Protection Officer (contact details below).
Our websites and services may contain links to other websites, apps, and services operated by third parties. The information practices of these other services, or of the social media platforms that host our branded social media pages, are governed by the third parties’ privacy policies, which you should review to better understand their privacy practices.

Purpose and legal basis for the processing of your personal data

We collect and use your personal data with your consent to provide, maintain, and develop our products and services, and to understand how to improve them. These objectives include:

  • To deliver your product or service
  • To fulfill orders, including electronic and non-electronic shipments
  • To build a safe and secure environment
  • To verify or authenticate your identity; and
  • To investigate and prevent security incidents such as breaches, attacks, and hacks
  • To provide, develop, and improve our products and services
  • To deliver, maintain, debug, and improve our products and services.
  • To allow you to access Espace Parvis services and create accounts.
  • To provide you with technical support and customer service
  • To organize and deliver advertising and marketing
  • To send you newsletters and other marketing communications about current and future products, programs, and services, events, contests, surveys, and promotions that we organize or that are hosted on our behalf; and
  • To organize events or register participants and schedule meetings for events.

When we process your personal data to provide a product or service, we do so because it is necessary to fulfill contractual obligations. All of the aforementioned processing activities are necessary in pursuit of our legitimate interests in providing products and services, maintaining our relationship with you, and protecting our business—for example, against fraud. Consent will be required to initiate services with you. New consent will be required if changes are made to the type of data collected. Under our contract, if you do not give your consent, certain services may not be available to you.

3. Cookies

What are the cookies ?

A cookie is a small file containing information that your browser stores on your device. The information contained in this file is generally shared with the website owner as well as with potential partners and third parties associated with that company. This information may be collected for the purpose of operating the website and/or improving your experience.

How do we use cookies

  • To provide you with the best possible experience, we use the following types of cookies:
  • Strictly necessary. As a web application, we need certain cookies to make our service work.
  • Preference.
  • We use preference cookies to help us remember how you like to use our service.
  • Some cookies are used to personalize content and provide you with a tailored experience. For example, location data may be used to offer you services and deals in your area.
  • Analytics. We collect analytics data on the types of people who visit our site to improve our service and product.
  • Marketing. We share cookies with advertisers and/or third-party partners to provide you with a personalized marketing experience.
  • We also allow third-party partners to place their own cookies on our website.

How to manage your cookies

As long as the cookie is not strictly necessary, you can accept or decline the use of cookies at any time. To change how we collect information about you, visit our Cookie Manager. Depending on your geographic location and citizenship, your rights are subject to local data privacy regulations. These rights may include:

  • Right of Access (PIPEDA, Article 15 of the GDPR, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA) You have the right to know whether we process your personal data and to request a copy of the personal data we process about you.
  • Right to Rectification (PIPEDA, GDPR Article 16, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA) You have the right to have incomplete or inaccurate personal data we process about you corrected.
  • Right to Data Portability (PIPEDA, GDPR Article 20, LGPD) You have the right to receive the personal data we hold about you in a structured electronic format and to transmit that personal data to another data controller, provided that (a) the personal data was provided by you, and (b) we process such data based on your consent or to fulfill a contract with you or the third party subscribing to the services.

Withdrawal of consent

Si vous avez consenti au traitement de vos données personnelles, vous avez le droit de retirer votre consentement à tout moment, sans frais, par exemple lorsque vous souhaitez vous retirer des messages marketing que vous recevez de notre part. Si vous souhaitez retirer votre consentement, veuillez nous contacter en utilisant les informations figurant au bas de cette page.

How to Exercise Your Rights

You may request to exercise any of these rights regarding your personal data by submitting a request to our privacy team using the form below. For your own privacy and security, we may, at our discretion, ask you to verify your identity before providing the requested information.

4. Changes

We may modify this policy at any time. If we make changes to this policy, we will post an updated version of this policy on this website. When you use our services, you will be asked to review and accept our privacy policy. This allows us to record your acceptance and notify you of any future changes to this Policy. You may contact us at any time to modify or request the removal of all your confidential data by contacting us at bonjour@espace-parvis.com

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